A telecom analyst is responsible for new accounts assigned; compiling telecom services inventory; analysis and investigation of telecom usage charges with the help of invoices and customer service representatives; identifying billing errors; working in collaboration with people from other divisions like telecom, networking system, IT, finance, etc. A telecom analyst may also be required to offer technical advice to employees in other divisions, handle minute technical issues in absence of technicians, analyze the networking aspects of the organization, administer data download usage logs, and suggest appropriate internet connection plans.
Positions related to a telecom analyst include that of a senior telecom analyst, telecom specialist, network analyst, it security professional, technical support executive, and field service technician.
Telecom analyst jobs usually require a bachelor’s degree preferably in telecommunications or a relevant certification. Prior experience working with an IT or telecom company in a similar role may be helpful
Typically, after performing a billing audit, we reduce our clients’ communications costs by 10% to 35%, even after adding new services.
At no charge to you, we will audit your current services and tell you exactly what you have now and what it all costs. Many people are surprised to find that their company has been paying for services they did not know they have and don’t use.
Alliant’s thorough analysis provides a clear knowledge basis for:
• Reducing cost for local voice, long distance, and Internet access
• Adding services such as faster or more reliable Internet access
• Improving service quality
• Taking advantage of newer technologies such as VOIP and secure VPN access by remote users with access via T1, ethernet, DSL, MPLS, and VOIP
• Connecting multiple locations and remote users to the information they need.
Next, we recommend the best solutions chosen from business class carriers along with an accurate forecast of the cost based on your usage. If you decide to proceed, we’ll manage the whole project from start to finish and keep you posted of the progress. We work with all of the best carriers who provide service in your area. Even if you are bound by existing contracts with service providers, we will work to lower your bills within the contract and work out a shared savings agreement!
