Common examples are: bank accounts, credit cards, fixed & mobile telecommunication services, internet access service. In the case of subscription based services, the frequency of use can be easily derived, since each service usage is recorded. In the case of bank accounts or credit cards, each account or card transaction is recorded. These transactions are handled by banking systems in order to produce monthly balances or Customer invoices. In the case of fixed & mobile telecommunication services, each phone call is captured in a CDR record (call detail record) along with details about the call (calling & called number, time of day, duration, cost band). These usage records are processed by the billing systems, in order to produce Customer invoices. Therefore the banking and telecoms industries, capture rich information on service usage in order to bill Customers. Thus the information for the execution of an F and/or M analysis, is there. These service usage transactions are executed by millions of Customers very frequently and may be producing a huge number of service usage records on a monthly basis. Therefore, in order to execute F and M in these industries, substantial computational & storage capacity is often needed.

Specifically, usage information should be extracted from the operational systems into a datawarehouse, which shall store the historical information on usage and periodically produce F and M scores for the Customer base and sort the Customers in F and M quintiles. Moreover, it can perform time-series analysis on FM scores. Finally, in order to produce an F or M score for any Banking or Telecom Customer, the Business has to aggregate Customer behaviour from all accounts this Customer holds. Prerequisite for this, is to have a Customer-centric data structure. If the Business operates on unlinked accounts of the same real Customer, then it may be unable to carry out an accurate F or M analysis. Copyright 2006 – Kostis Panayotakis

Material relevant to the recency and RFM technique can be found at http://www.pleroforea.com/RFM.htm

Material relevant to Customer Intelligence can be found at http://www.pleroforea.com/customer_intelligence.htm

Author: Kostis Panayotakis
Article Source: EzineArticles.com
Provided by: Digital TV, HDTV, Satellite TV

• Frequency & Monetary Analysis For Subscription Based Services Frequency (F) and Monetary (M) analysis, form together with Recency (R) the framework of RFM analysis. Though recency is the strongest predictor of future behavior, frequency and monetary analysis act in a complementary mode (to recency), to create a complete picture of the Customer behavior. There are many cases......
• Frequency & Monetary Analysis For Subscription Based Services Frequency (F) and Monetary (M) analysis, form together with Recency (R) the framework of RFM analysis. Though recency is the strongest predictor of future behavior, frequency and monetary analysis act in a complementary mode (to recency), to create a complete picture of the Customer behavior. There are many cases......
• Frequency & Monetary Analysis For Subscription Based Services Frequency (F) and Monetary (M) analysis, form together with Recency (R) the framework of RFM analysis. Though recency is the strongest predictor of future behavior, frequency and monetary analysis act in a complementary mode (to recency), to create a complete picture of the Customer behavior. There are many cases......
• Frequency & Monetary Analysis For Subscription Based Services Frequency (F) and Monetary (M) analysis, form together with Recency (R) the framework of RFM analysis. Though recency is the strongest predictor of future behavior, frequency and monetary analysis act in a complementary mode (to recency), to create a complete picture of the Customer behavior. There are many cases......
• Frequency & Monetary Analysis For Subscription Based Services Frequency (F) and Monetary (M) analysis, form together with Recency (R) the framework of RFM analysis. Though recency is the strongest predictor of future behavior, frequency and monetary analysis act in a complementary mode (to recency), to create a complete picture of the Customer behavior. There are many cases......

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So if there were VoIP networks set up all over the world with everyone using them, it would have a massive effect on not only the current phone providers but maybe mobile service provider’s aswell. VoIP relies on broadband or internet connection to connect to other users but is this a bad thing? You pay your one off broadband fee every month get your VoIP setup and communicate with all other VoIP members for free no matter how long you talk.

Although the traditional phone is still being used and not likely to be replaced in the near future IP telephony is the way forward, nearly every household and business has internet access now so why not take advantage of it – If there was a mass installation of wireless networks throughout the world as there is with mobile networks you would be able to take a digital VoIP phone anywhere and get connection, yet again absolutely free unless you are ringing current household numbers or mobiles.

Most companies at the moment offer variations of packages so you can communicate with other VoIP members and different networks at a flat monthly fee.

There is now also a wide range of VoIP phones being released onto the market that does everything a house phone would do such as answer messages and caller Id. That being said there is still a lot of growth needed for VoIP phones such as connecting to emergency call numbers and being made available on a global stage with masses of wireless networks, but I feel that this will shortly be answered.

Moving forward into the next decade VoIP will be the number one way to communicate and if the current service providers do not jump on the bandwagon fairly shortly there will be a lot of redundancies! As the speed that IP telephony is growing you got to get in or lose out.

So the answer to my question will VoIP replace the traditional phone and mobile well in the short term no, but now lets look at the next 5 years cheaper calls, free calls and the ability to communicate from almost anywhere globally then the only way forward will be VoIP communication. So let’s see how it plans out.

ip telephony – call conference

Author: Musa Aykac
Article Source: EzineArticles.com
Provided by: Cellphone news

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• Will VOIP & IP Telephony Eventually Replace Traditional Phones? What is VoIP? It uses the same principles as a phone but it uses the transmission of the internet. Most VoIP to VoIP phones are actually free - amazing no call charges and no more bills.So if there were VoIP networks set up all over the world with everyone......
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But one of the things that is even more amazing is that several studies have concluded that VOIP services, based on its current trend, popularity, and financial price points, is well set to triple by the year 2010. Hosted VOIP services are managing to outnumber and outpace the IP PBX market, and the biggest thing fueling this is the implementation of VOIP in the residential market.

Residential VOIP services are well established and pretty much bug free, providing a very stable platform to replace the traditional telephone. It was well over a year ago that the number of new VOIP activations passed the number of new traditional phone activations for the first time in history.

Business VOIP services are gaining significant ground also. While some say that business VOIP is still a year or more away from being ready for “business prime time”, that fact really depends on what a business requires from their VOIP services. To be sure, business VOIP has gained significantly in recent years, where it was only a few years ago that the best business VOIP phones sounded as if you were calling from the bottom of a bathtub.

The biggest thing holding back more widespread acceptance of VOIP is the availability of reliable high-speed Internet access and bandwidth. For the residential customer, they often have very low-end DSL service, which often is not much faster than dialup and equally as unreliable. Even if they do not have a “low end” plan for their DSL or cable Internet service, the service is not reliable enough for use with VOIP, and that is not the VOIP provider’s fault.

Consumers need to understand that the reason they are paying $30-$50 per month for Internet access is because their Internet service provider has oversubscribed their connection. Some consumers may get the service they think they are getting, but when you see the ads that say “3 mb speed”, most consumers don’t realize that 3 mb is not guaranteed, nor in most cases, will they ever see it, since it is a theoretical maximum only. Consumers also do not realize that the advertised speed is their “download” speed only, and that their upload speed is significantly less, perhaps only as much as twice the speed of a dialup connection. With one computer using the connection, they may not see it, but if they are using one computer AND VOIP services, they could be asking more of their Internet connection than it is capable of providing.

Businesses face the same problem. Even if a business has “business class DSL” or “business class cable”, that still does not give them dedicated or guaranteed bandwidth in most cases. Sure, the business class service is significantly cheaper than getting a T1 line, but sharp business owners are quickly finding out that you get what you pay for. If you want dedicated and reliable, then you get a T1 line, but if you want “cheap” and “maybe it will work most days” service, you get service like DSL or cable that is really designed for the residential market, even with the name “business class”, which is a marketing gimmick more than anything else.

Even a small business with 6-8 phone lines, which also means 6-8 computers online at the same time, cannot make a long term plan for success with business class DSL or cable, especially if they want to migrate those phone lines to VOIP service. It is only a matter of time before the realities of that shared and non-dedicated Internet connection catches up with them.

Sure, a T1 line costs more, but a T1 line provides dedicated bandwidth availability and a 99.99% uptime guarantee, 24×7. The cost of a T1 is prohibitive for residential use, but for a business, even a small business, that depends on the Internet for their business operations, and which could save even more money with VOIP, the real question becomes one of whether or not a business can afford NOT to get a T1 line, or are they willing to let their competition (who DID implement a T1 line) pass them by and leave them in the dust.

For more insights into recommendations for VOIP Services and to read about both Residential and Business VOIP recommendations and options, please visit our web site at http://www.voipinsideinfo.com

Author: Jon Arnold
Article Source: EzineArticles.com
Provided by: Latest trends in mobile phone

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Thus, wholesale VoIP service providers have a very plush opportunity in front of them at present. Those who have a stable and wide spread commercial and technical credentials can profitably become wholesale VoIP providers.

Requirements for Becoming a VoIP Wholesaler:

In order to become a wholesaler it is essential that you put in a substantial capital investment so as to build up the infrastructure and procure the technical equipments needed for VoIP call transmission. However, this capital will start reaping in the benefits in the first month itself.

Besides this, Wholesale VoIP service providers get the benefit of LCR or least cost routing meaning that their calls will automatically be routed from the least expensive route. Whenever the lease expensive route is busy, the cal will be transmitted via the next best (read cheap) option. As a result you end up saving on every single call.

Additionally, you should also have the required technical knowledge in order to succeed in this venture and to ensure smooth operation of your business.

Service You Should Expect From Your VoIP Provider:

There are some peerless VoIP service providers who furnish a specially tailored online panel to wholesale VoIP solution providers. This online call panel allows the wholesalers to monitor the call flow from their end, restrict the calls routed to a particular amount as desired by them, customize the call tariff at which they will further sell VoIP minutes to their clients.

Customer support service is also a part of service provided to the wholesale VoIP termination providers. This service can be exercised through email or help desk. The best option would be undoubtedly through online chat. You might have to research a bit extensively to find out a provider who offers service through online chat web interface but it will be worth it in the end. Online chat provides an appropriate platform to address your issues and get them resolved at the earliest. These seemingly small criteria can go a long way in ensuring the success of your business.

So don’t sit on the side path while your competitors take the path to success with VoIP wholesale carrier services.

Know more about the renowned service providers; visit: VoIP Providers

Author: Kristen Kiya
Article Source: EzineArticles.com
Provided by: Digital Camera Information

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SplinterRock is a company that is understood to have a groundbreaking approach towards telecommunications. WANs are employed by companies and organizations so that they are enabled to function at various office locations. They usually require secure, negotiable and cost-effective sources for the employees to be able to communicate and also would share information with the help of a central server.

There are, however, multiple solutions for the wide area network to be structured. Some of the solutions are quite affordable; they have low bandwidth requirements; yet, others are directed towards business class applications. It does not matter if you are implementing a VoIP phone system or even generating trade transactions; SplinterRock always advertises itself as the source of identification of the immense cost-effective solution.

This company usually offers the following qualities to its potential WAN Solution seeking clients:

Bandwidth Offerings
Voice and Data Convergence
Performance Measurement
Network Quality
Service Area

Bresco Solutions help a great deal with the designing and execution of economical wide area network solutions. Bresco Solutions network has been established over the past 20 years that provide with practical experience as to how to analyze the evaluative options, match the business requirements and also acquire project aims. The experience of this company puts forth quite an economical and reliable network solution for all its clients.

Furthermore, these provide with access to communication solutions from well over 50 multiple communication dealers. This enables the company to provide with customers with an abundant and extensive range of solutions and the pricing from other vendors as well. The competition also ensures how the clients are able to receive the lowest pricing for their data, voice, internet, long distance and video conferencing networks.

Boston Techware is another company that has specialized in design, installation, administration and the support of LANS and Wide Area Networks that are based on Windows of 2003/2000/XP/NT and even Novell Netware Network. This company has an extensive staff that is highly qualified and is specialized individuals in networking. They function as per the changing standards, platforms and technology of the world today.

All the technical professionals are quite focused towards the available quality. This quality has further enabled companies to control all the strategic and financial benefits of outsourcing the most desired networking initiative to Boston Techware. This network provider has always been recorded to struggle for the customer solution provider. They have not only always guaranteed the satisfaction, but they tend to establish long term, beneficial partnerships with developing companies that are always demanding and trying to get hold of high quality performance and dedication.

Find help and advice on Wide Area Network here.

Author: Alex Tipu
Article Source: EzineArticles.com
Provided by: Digital Camera News

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However, there are several things to consider before the installation and deployment of MPLS vs. other options:

1. Security – MPLS has numerous security benefits. Data is held in IP packets, providing secure isolation of these packets from other traffic over the same physical link. Some carriers even offer to make the MPLS data/traffic more secure by holding it on a private IP Backbone. All sites on your network are also managed with a single point premium firewall between the Internet to the MPLS cloud.

2. Scalability – Compared to other network systems, MPLS offers more scalability. If you are considering a “do-it-yourself” deployment of MPLS in your business, the edge routers, firewalls and multiple access methods around the MPLS cloud can be useful information to obtain from your MPLS carrier. This is of particular importance when taking into account the management of the network equipment, as well as your disaster recovery options should any of the network equipment fail.

3. QoS – While it’s a known fact that you will get more true bandwidth for your money from a DSL or cable connection, a reliable MPLS carrier offers excellent QoS (quality of service) in terms of network engineering help, in planning and implementation of the network. QoS isn’t the same from carrier to carrier. It depends on the applications run on your WAN, how sensitive your bandwidth is to latency, how bandwidth intensive the application is and the number of users at each location.

4. Cost – Every business considering a migration to or deployment of a new network system is thinking, “How much is this going to cost me?” While MPLS is, in general, cheaper than Frame Relay (which is quickly becoming a dinosaur in the networking world), as well as ATM, DSL and cable usually offer more bang for the buck. On a cautionary note though, DSL and cable are more complicated to manage as well as generally harder to troubleshoot.

This article isn’t an all-encompassing discussion of the advantages of MPLS over other network solutions, but merely a “scratching of the surface” look at what to think about when deciding if MPLS is the right choice for your business’ voice and data network.

So if you ask me whether MPLS is the best choice for your business’ voice and data network, my answer is yes. HOWEVER, do a thorough research to make sure it truly is.

For more information about getting the lowest price on a MPLS, T1 Line, Ethernet, each with a Low Price Guarantee, from over 30 first-tier and top-tier carriers, from the agency that won the 2008 “Carrier of the Year” award at the National Telecom Association conference, please visit http://www.usavetelecom.com

Author: Laura Rucker
Article Source: EzineArticles.com
Provided by: Digital Camera Times

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Adaptable Call Management Functions

Virtual PBX telephone system is preferred by many of the small business owners and home based professionals as it offers them flexibility and credibility. The advanced call management features in the system include auto attendant, find me follow me call forwarding, call waiting, call conferencing, voicemail, fax mail, voice to email, automatic call distribution and more. The various call handling functions can be customized according to your specific business communication needs. Besides, all the functionalities can be integrated into your existing telephone connection.

No Line Busy Signals-Create the Impression that You Care for Each Customer

With a virtual PBX system the calls to your business office can be managed effectively without sending line busy signals. Calls are attended by the built-in auto attendant with professionally created welcome messages and the callers will be provided with a set of menu options. Based on the preference of the caller, calls are transferred to the correct destinations.

A virtual PBX phone system can efficiently route calls to your alternate phone numbers including cell phone numbers through the superior find me follow me call forwarding option. Calls that are not answered within a specific number of rings are routed to the voicemail box, where the callers can place voice messages. Thus all business functions can be performed without any fear of missing calls; besides, you can construct a positive business image among your callers.

Virtual PBX system come loaded with features such as voicemail, fax to email, auto attendant and follow me call forwarding. AccessDirect is a leading service provider of hosted PBX system.

Author: Armstrong C
Article Source: EzineArticles.com
Provided by: Beading Necklace

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There are four critical areas that comprise an adequate and accurate agency valuation plan -

- operations/resource management,
- market position/agency image,
- financial management, and
- business history

Future articles will include financial management, market position/agency image, and business history. Today let’s consider -

Operations and Resource Management

Automation – Computers and Telephones

As a general rule, the more automated you are, the higher your productivity per employee and consequently the higher your profitability. Additionally, more time for agents to have face-to-face or voice-to-voice contact with customers means better service. Bear in mind that if you’ve been computerized for at least three full years, you are over the start up pains and the equipment is part of your routine.

What computerization was to a travel agency five years ago, telephone systems will be for the next five years. Your phone system will make or break you. Chances are if you have an old-fashioned key button system, your productivity is low and your ultimate valuation will reflect that. You should at least have PBX and ACD systems.

Personnel

Regardless of whether a buyer will be managing your business himself or hiring you to stay on as a contract manager, your personnel are the absolute key to success under new ownership. I have seen agencies sold and then watched half the staff leave the next day with their “following” because they were offered a better deal by another agency. The result is usually a bonanza for lawyers and the disintegration of your former business. You can generally avoid such a crisis if your turnover is low, staff experience levels are high, and you have a strong incentive program supplemented by a solid portfolio.

Other Resources

The travel agency business requires an incredible amount of detailed data and consistent, logical operating systems. The question is: Have you been able to maintain an organization that cuts smoothly through all these ancillary materials and procedures? For example:

- the latest work flow changes in your agency;
- staff telephone manners and the way you present your agency to the public;
- your quality control processes before documents go out to the public;
- updating the mailing list; and
- your system to follow up on hotel commissions

And what about your space? Naturally, a buyer will want to see his new business grow. If your space restricts that, or if your lease is about to be renewed at double the cost, any future projections will be impacted and your agency is worth less. Therefore, prior to sale you might want to check with your landlord as to a potential new arrangement with the new owner.

Good management

The common thread in the criteria above is organization. If historically and financially you have done well, but if the key to your success has been your absolute and autocratic management – i.e., all of the company’s records are in your head – obviously, a new owner will not succeed. Therefore, good management not only shows in the results but in the ability to turn the reins over to new management.

Obviously a potential buyer is far more impressed by an organized, well-planned operation in which you can show your original business objectives, the current variances or changes in plan and your rationale behind it.
In all of the criteria above let me stress the most important common element – consistency – as crucial.

Do you really present a credible picture to the buyer? Do you have a dashboard that measures your activities and allows you to make mid-course corrections in the event one of your “instruments” indicates a problem?

Your answers to these questions will help determine your agency’s net worth – and its value in the marketplace.

Travel business consultants such as Travel Business CPR will review and prepare your operation for sale on your behalf.

Tharwat Abouraya, CTIE
President
Travel Business CPR – Bring Strategy to Life!
http://www.travelbusinesscpr.com

Author: Tharwat Abouraya
Article Source: EzineArticles.com
Provided by: Canada duty rates

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The draw to such a change is most often cost related. Traditional phone companies charge use fees and by the minute charges, coupled with long distance fees. VoIP companies are charging a flat fee somewhere between $15.00 to $30.00 US per month, for unlimited calls to anywhere in the US and Canada.

VoIP works by digitizing voice signals from your phone and sending them over the Internet via your home or business computer. While people are scrambling to make the switch and begin to count the money they are saving, they may not realize that there is a good possibility that they are cutting the link between their alarm system and the monitoring station. Another link that is lost in most cases is traditional 911 services, as VoIP does not capture data for emergency response.

When your alarm goes off due to an attempted break in, is no time to find out that the monitoring response that you have been faithfully paying for is not available for you. The Alarm Company has no way of knowing that you switched services. You should be sending a test signal monthly, to assure yourself that the system is working properly, no matter who you are connected through. Be advised that if you are using VoIP and the signal goes through, it does not mean that it will always be as clear. The volume of traffic on the Internet can and will vary the quality of the digitized signal it sends.

If you find yourself intrigued by this revolution in phone services and are dependent on alarm system dispatch as part of your security plan, you should consider the pitfalls and options.

* If power fails to the premise it is likely that your VoIP will fail also, unless your PC has a backup power source.

* You may not be able to use 911 services.

* Your signal may go through giving you a false sense of security, as it may not work next time.

* You may have already switched to VoIP and not realize that your alarm is not being monitored.

I myself have elected to utilize VoIP to save money on long distance. I also maintain a standard limited use phone line to take care of my security communications, 911 and phone backup should power fail. The (limited use) phone line, cost me less than $15.00 per month and is offset by the savings on my long distance bill.

Cellular communicators are available that will make your alarm call over any available cellular network. The device will have to be purchased for about $200.00 to $500.00, and an additional fee of approximately $10.00 per month is added to your monitoring bill.

Some alarm companies offer radio signal transmitted monitoring services, which do not depend on phone lines of any sort to transmit your alarm signal. The availability of such services is limited and depends where you live.

Alarm companies of all sizes are working with manufactures and providers of VoIP services to find ways to properly integrate Alarm Systems with these phone communications industry changes. I would expect many changes in the near future as this does not seem to be a passing fad. Be on the lookout for information on these changes, so that you can always make an informed decision.

Matthew Francis Alarms@expertsknow.com

22 year veteran of the alarm industry Installer, salesman, licensed alarm company owner, monitoring station designer, promotions and marketing director with one of the worlds largest security dealers. He now works as a consumer advocate, teaching consumers how to buy or get systems for free (without being taken). He is committed to being unbiased.

His web site is http://www.expertsknow.com

Author: Matthew F. Lombardi
Article Source: EzineArticles.com
Provided by: US Dollar credit card

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SUNNYVALE, California, March 16, 2010 – Zultys Inc., a leading provider of Unified Communications and VoIP Business Phone Systems since 2001, announced today that the award-winning MXIE™ Unified Communications client has been certified as “Compatible with Windows 7” by Microsoft and has earned the Windows 7 logo. The MXIE desktop client inte­grates and manages all of your communications functions. It lets you see the presence status of oth­ers in your company, send emails, control all your phone calls via desktop phones or a softphone, send and receive faxes, send secure Instant Messages and voice messages, use Visual Voicemail, launch a collaborative MXmeeting™ web conference session, and much more – all with a single mouse click.

“We know there’s incredible interest in the Enterprise sector for deploying Windows 7. By working with Microsoft as a Certified Microsoft Partner, Zultys’ Unified Communications solutions are ready to support the ramp-up in Windows 7 deployments we expect to see this year,” said Vladimir Movshovich, CTO of Zultys. “We are confident that Zultys’ family of IP PBX and Unified Communications products and solutions will provide companies the advanced Unified Communications features they need across Windows 7 to increase productivity, improve customer service and grow profitability.”

MXIE now supports users on 32-bit and 64-bit editions of Windows 7, Windows  Vista and Windows XP, as well as all other major operating systems for desktops and laptops.

About Zultys
Zultys Inc. is a global manufacturer of IP Business Phone Systems and Unified Communications Solutions headquartered in Silicon Valley, with offices in Australia, Asia, South America and Europe. The company sells through a channel of Value-Added Resellers and Distributors in 50 countries around the world. Our feature-rich VoIP Business Phone Systems and Unified Communications applications for Windows, Mac and Linux environments easily scale to support thousands of users at up to 128 different locations. Zultys delivers advanced features that help businesses increase productivity, improve customer service and grow profitability. All of this is done in an open SIP standard, energy efficient, single server, all-in-one design that eliminates the need for multiple servers making it simple to deploy, manage and use. For more information visit www.zultys.com.

Zultys Media Contact:
John Cunningham
Director, Marketing of Zultys, Inc.
john.cunningham@zultys.com
Tel: +1.408.328.0450 ext 116

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Companies providing VoIP service are commonly referred to as providers, and protocol which are used to carry voice signals over the IP network are commonly referred to as Voice over IP or VoIP protocols. They may be viewed as commercial realizations of the experimental Network Voice Protocol (1973) invented for the ARPANET providers. Some cost savings are due to utilizing a single network to cart voice and data, especially where users have existing underutilized network capacity that can carry VoIP at no additional cost. VoIP to VoIP phone calls are sometimes free, while VoIP to public switched telephone networks, PSTN, may have a cost that is borne by the VoIP user.

Basically there are two types of PSTN to VoIP services: Direct Inward Dialing (DID) and access numbers. DID will connect the caller directly to the VoIP user while access numbers require the caller to input the extension number of the VoIP user.

As UDP (user datagram protocol) does not provide a mechanism to ensure that data packets are delivered in sequential order, or provide Quality of Service (known as QoS) guarantees, VoIP implementations face problems dealing with latency and jitter. This is true when satellite circuits are involved, due to long round trip broadcast delay (400 milliseconds to 600 milliseconds for geostationary satellite). The receiving node must restructure IP packets that may be out of order, delayed or missing, while ensuring that the audio stream maintains a proper time consistency. This functionality is usually accomplished by means of a jitter buffer in the voice engine.

Landline phones are connected directly to telephone company phone lines, which in the event of a power failure are kept functioning by back-up generators or batteries located at the telephone exchange. However, household VoIP hardware uses broadband modems and other equipment powered by household electricity, which may be subject to outages in the absence of an uninterruptible power supply or generator. Early adopters of VoIP may also be users of other phone equipment, such as PBX and cordless phone bases, which rely on power not provided by the telephone company. Even with local power still available, the broadband carrier itself may experience outages as well. While the PSTN has been matured over decades and is typically reliable, most broadband networks are less than 10 years old, and even the best are still subject to intermittent outages. Furthermore, consumer network technologies such as cable and DSL often are not subject to the same restoration service levels as the PSTN or business technologies such as T-1 connection.

More information on VOIP technologies can be found at http://voipable.com.

Mike Smits

http://Voipable.com

VOIP Info for all your needs!

Author: Mike Smits
Article Source: EzineArticles.com
Provided by: Humorous photo captions

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Common examples are: bank accounts, credit cards, fixed & mobile telecommunication services, internet access service. In the case of subscription based services, the frequency of use can be easily derived, since each service usage is recorded. In the case of bank accounts or credit cards, each account or card transaction is recorded. These transactions are handled by banking systems in order to produce monthly balances or Customer invoices. In the case of fixed & mobile telecommunication services, each phone call is captured in a CDR record (call detail record) along with details about the call (calling & called number, time of day, duration, cost band). These usage records are processed by the billing systems, in order to produce Customer invoices. Therefore the banking and telecoms industries, capture rich information on service usage in order to bill Customers. Thus the information for the execution of an F and/or M analysis, is there. These service usage transactions are executed by millions of Customers very frequently and may be producing a huge number of service usage records on a monthly basis. Therefore, in order to execute F and M in these industries, substantial computational & storage capacity is often needed.

Specifically, usage information should be extracted from the operational systems into a datawarehouse, which shall store the historical information on usage and periodically produce F and M scores for the Customer base and sort the Customers in F and M quintiles. Moreover, it can perform time-series analysis on FM scores. Finally, in order to produce an F or M score for any Banking or Telecom Customer, the Business has to aggregate Customer behaviour from all accounts this Customer holds. Prerequisite for this, is to have a Customer-centric data structure. If the Business operates on unlinked accounts of the same real Customer, then it may be unable to carry out an accurate F or M analysis. Copyright 2006 – Kostis Panayotakis

Material relevant to the recency and RFM technique can be found at http://www.pleroforea.com/RFM.htm

Material relevant to Customer Intelligence can be found at http://www.pleroforea.com/customer_intelligence.htm

Author: Kostis Panayotakis
Article Source: EzineArticles.com
Provided by: Credit card currency-exchange fees

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So if there were VoIP networks set up all over the world with everyone using them, it would have a massive effect on not only the current phone providers but maybe mobile service provider’s aswell. VoIP relies on broadband or internet connection to connect to other users but is this a bad thing? You pay your one off broadband fee every month get your VoIP setup and communicate with all other VoIP members for free no matter how long you talk.

Although the traditional phone is still being used and not likely to be replaced in the near future IP telephony is the way forward, nearly every household and business has internet access now so why not take advantage of it – If there was a mass installation of wireless networks throughout the world as there is with mobile networks you would be able to take a digital VoIP phone anywhere and get connection, yet again absolutely free unless you are ringing current household numbers or mobiles.

Most companies at the moment offer variations of packages so you can communicate with other VoIP members and different networks at a flat monthly fee.

There is now also a wide range of VoIP phones being released onto the market that does everything a house phone would do such as answer messages and caller Id. That being said there is still a lot of growth needed for VoIP phones such as connecting to emergency call numbers and being made available on a global stage with masses of wireless networks, but I feel that this will shortly be answered.

Moving forward into the next decade VoIP will be the number one way to communicate and if the current service providers do not jump on the bandwagon fairly shortly there will be a lot of redundancies! As the speed that IP telephony is growing you got to get in or lose out.

So the answer to my question will VoIP replace the traditional phone and mobile well in the short term no, but now lets look at the next 5 years cheaper calls, free calls and the ability to communicate from almost anywhere globally then the only way forward will be VoIP communication. So let’s see how it plans out.

ip telephony – call conference

Author: Musa Aykac
Article Source: EzineArticles.com
Provided by: Canada duty

• Will VOIP & IP Telephony Eventually Replace Traditional Phones? What is VoIP? It uses the same principles as a phone but it uses the transmission of the internet. Most VoIP to VoIP phones are actually free - amazing no call charges and no more bills.So if there were VoIP networks set up all over the world with everyone......
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There are cost saving advantages to using a VoIP service. There are many companies that offer a discounted rate for service if they are able to bundle a package for you such as Internet service and phone or cable service and phone. This is great if the quality of your Internet connection is reasonable or above. Many people have this service in their homes, where the package is bundled with Internet. In many cases, people have reported savings of $30 or more every month over what they had before. That is almost $400 per year!

Another advantage for having VoIP phone service versus traditional phone service is that usually you pay a flat rate per month and that includes long distance and local calls. VoIP eliminates the toll charges that you incur with traditional telephone phone service. VoIP does not require that the person you are calling also have the service, it works in conjunction with traditional phone service. It is also possible with VoIP to take your home phone with you when you go on a trip. The incoming calls are routed to your VoIP phone where ever you plug into an Internet connection, like at your in-laws home or your hotel room.

Depending on your service provider, some features may cost extra or not be available with VoIP, such as call forwarding, auto redial and 3 way calling. VoIP is almost always less expensive than the local phone company. There is no more long distance charges or certain times that we have to call to get a discounted rate. Calls are crystal clear, no static and have all the features and more that you would get with traditional phone service.

Another possible downside and a reason some homes still keep a land line or cell phone handy is because the phone with VoIP is powered by electricity. If the power goes out, so does your phone. Likewise, if your highspeed Internet connection goes down, you will not be able to make or receive calls, since your VOIP service uses your Internet connection.

When you are looking at a VOIP phone service and deciding which service to go with, you need to do your homework. Make sure that the provider offers the services you need and want where you live. Make sure that you have a good Internet connection, since a good and reliable Internet connection will be one of the major keys to the quality of the VOIP service.

For more insights and additional information about a VOIP Solution as well as understanding your best options, please visit our web site at http://www.voipinsideinfo.com

Author: Jon Arnold
Article Source: EzineArticles.com
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Once you understand about what VoIP is you will be really keen to use it.

The first and very last bit of a hint of technical terms is what the letters VoIP mean. It means Voice over Internet Protocol. Wow, now we have got over that we can talk about just what it is all about. Basically, all this means is that, instead of your voice being sent down a line in the old way down landlines, it is now being sent down an internet connection.

There are a couple of differences between these but basically the internet way is very fast and you voice is sent in little data packages which is converted back to your voice at the other end. The old way was slow so not as economical cost wise. Hence, although you may not have realised it your phone companies have been converting your voice messages to VoIP for some time now. They can handle thousands of conversations at the same time down the same line whereas previously they could not. However, they have been reluctant to reduce prices until the pressure has been put on them recently by new VoIP companies springing up.

So… There we have it. VoIP is just anther way to have a conversation between two or more people. How hard is that to understand?

Now we come to the bit where you have a choice. Do you stick to paying a high price to phone all over the world or do you look for someone to use that will give the same – if not better service much cheaper. I know what I do!

This is where most people start to panic asking the questions – How do you do it? With whom do you do it? Will I need a special phone line? Do I need a special telephone? It’s still a mystery to me, who will help me? And so it goes on. Well it is to be understood you would have many questions needing an answer. These changes are very new and like anything new, we fear the unknown until we get some of the answers.

So let us tackle some of the questions here and you will see that there is really nothing over complicated at all. After all, at the end of the day you are going to save a lot of your money. Afford to be more in contact with your friends without worrying how much the call is going to cost you.

I have written a lot of published articles that are reproduced around the world so I can give you the guidance that you may need. Let’s find the answers to some of those questions.

How do you do it? First you need to decide on a VoIP service to go with. There are a lot around, some based on original VoIP platforms and have developed an impressive array of web facilities. Such a Skype, Verizon and other well known’s. But there are a number of new VoIP service providers that are pushing forward the VoIP technology. These are patenting these new platforms /features. Check my resource at the end.

With whom do you do it? Sounds the same as the first question; however what you want is someone to guide you in both your choice and in understanding how to use the VoIP features. Better a service that provides you with a personal helper.

Will I need a special phone line? No. You will be using just your normal cell phone or telephone line.

Do I need a special telephone? No. Not necessarily so unless you wish to have an I P telephone. This all depends on how far you want to go in ease of use. Alternatively to are able to use an adapter to which you plug in your normal phone. However, the service can be used without special setup, using your ordinary landline, computer, or a cell phone. You do not even have to have a connection to the internet with companies such as Global1touch. You simply dial a special number, disconnect. You will get a call back asking which number you wish to call. You just enter your destination number and you are connected via VoIP service. There is no cost involved with your normal landline or cell phone service provider. In fact on a cell phone you will not even lose any ‘free’ time minutes.

It’s still a mystery to me? At this point I hope you now see that it is in anyones reach to use. Additionally if you have a person helping you then you have no worries at all. Did you know that VoIP customers worldwide are doubling year on year, so it cannot be that hard.

I recommend VoIP to all and particularly to families where a huge saving can be made. Realizing the massive saving to be had, small to medium businesses are taking up VoIP services rapidly. The advent of VoIP on the move with cell phones is playing a large part in this. Contacting personnel via cell phones locally and internationally runs up large communication accounts, sometimes on top of actual cell phone package deals. Using VoIP slashes the costs dramatically.

I hope that this article has helped you to feel more comfortable about considering adding VoIP to your personal communications package.

I encourage you to look at my web sites where I can assist you further.

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[http://www.global1touch.com/English/ProductGlobalLocal.aspx]

Author: M E Moore
Article Source: EzineArticles.com
Provided by: Import duty tariff

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