Check out our success stories below and letters of recommendation to see more of what our customers have to say about us!
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We are a relatively small 501(c)(3) missions organization located in Gainesville, Georgia. Prior to hooking up with Alliant last year, we had been sold a phone system predominantly made up of wireless handsets. Since our office is a rather quirky, retrofitted residential home, located in a somewhat technology-lagging area of Gainesville, we were having issues with that system.
Marsie and I began to discuss options late last year, and we ended up going with the Samsung 7200 Phone Solution, utilizing a PRI circuit. We have been in that system for almost 6 months now and are very happy with it. We wanted a system we could grow with, and admittedly we are right now underutilizing it relative to its capabilities. However, we are extremely satisfied with the ease of use and the quality performance that the system provides. I cannot think of a time when the system has let us down, regardless of the weather.
I have found both Michael and Marsie very good to deal with. They are true professionals, very helpful and very fair, and willing to go that extra mile to make sure things are right. I would strongly recommend their services.
Pete Mauger, Finance Officer
TEAMeffort, Inc.
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You are just a joy to work w/! Thank you for all you have and will do for Nexus. If I were down there, I’d buy you lunch so just pretend I’m buying you lunch. Anything you want, go for it!!!
Patrick O’Keefe, IT Manager
NEXUS Distribution
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We recently purchased the Zultys MX250 system from Alliant DataTel. In addition to an enhanced phone system with dynamic features, we can also send and receive fax information to our desktops (this is very important to us!), we have an IM feature that is available to the users of the company. A couple of our users now only answer their phone through their PC without touching the handset. We are considering wireless headsets for them.
Michael Kirchhoff installed the system within a matter of a couple of days, held training sessions before we went live on the system, and was here with us when we went live. He is available to us when we need assistance. Marsie Johnson coordinated the financial end for us without interruption and we just picked a date for the installation.
The first couple of days were hectic in getting used to the system, but we have been on the system now for almost two weeks, and so far, everything is flowing smoothly. Our users are sharing information with each other about the features and what they have set up in their MXIE. From an administrative standpoint, Michael has been very helpful in answering questions, allowing me as the administrator to learn from him the various administrative features that are available with the system. There are real time reports available as well as history reports. You can make changes to the phones themselves, add groups, edit groups, add users, delete users. This is just a few of features that I have learned about so far.
We are looking to increase the response time to our customers and improve the efficiency of our employees with this technology.
Shirley S. Waters, Controller
United Seal & Rubber Co., Inc.
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“Our company is always growing. When it came time to move to a larger space, we realized that our current Phones and Internet setup was not going to work for our future needs. Michael and his support staff made every effort to accommodate us…and our budget. They we’re courteous, on time and receptive to our concerns and wishes. From concept to install, they were a total pleasure to work with. Our unrealistic timeline and frantic moving schedule was no problem for Alliant. When we needed them to make changes to our final design, they did. When we needed them to come out and move/change their previous work…they did, with the utmost urgency. Thanks for the wonderful job! We will always call Alliant and Michael for all of our future business. My company and our staff trust and support the Alliant brand and their skilled staff…and so should you!”
Christopher Michener, IT Manager
Attachment and Bonding Center of Atlanta & Alliance for Change through Treatment
