VoIP Provides Business-Class Phone Service to Work at Home Employees

Telecommuting is no longer the amusing little curiosity it once was. It is becoming an integral part of modern business particularly for small companies. Organizations with few employees may find that operating a traditional office is too expensive and a staff of telecommuters is more cost effective than leasing office space.

Integrating Many Phone Systems

Early telecommuting efforts often involved employees who came into the office on some days and worked at home others. Even today most telecommuters work in the same city as their office. However integrating home employees meant they were not part of the PBX phone system. It was no longer a matter of dialing an extension to reach them and clients had to dial the employee’s home number rather than reaching them through the company receptionist.

This problem has compounded as telecommuting has gone global. It is no longer unusual even for companies with fewer than 20 employees to employ people in other states or even other countries. Long distance charges can become a significant business expense and the vagaries of foreign telephone systems can complicate even simple phone calls.

VoIP Service Providers Offer An Alternative

Small business VoIP offers business telephone service that uses a computer network like traditional phone systems use phone lines. This can be over a small LAN, a nationwide company WAN, or the internet. This means that employees can link into the office phone system anywhere they have internet access.

This product offered by the next generation digital phone system, or IP PBX system, means that it makes no difference where an employee is. A worker could be in the office next door, sitting at their kitchen table, or in an internet cafe in Beijing and it would make and receive phone calls the same way. There is no difference in call quality or availability based on location.

Full Integration Into The Office Phone System

Using this next generation business VoIP phone system means that all employees regardless of location are part of the office phone system. Combining its advanced capability with the latest service from today’s VoIP service provider, a phone number can be chosen to be based on any area code, not on the phone’s location. A company based in Chicago could have a number with Chicago area codes that rings a phone anywhere in the world. Clients won’t even realize the person they have called is hundreds or thousands of miles away.

Home employees have full access to business telephone services such as receptionist screening, sophisticated voice mail and conference calling. They have a phone system that is distinct from their residential service, making it easier for them to separate their personal and professional activities.

IP PBX and the new VoIP service providers have revolutionized telecommuting and removed one of the major obstacles to widespread use of home workers. VoIP offers all the features of traditional phone systems plus more flexibility and lower cost of implementation. It is only a matter of time until VoIP is the only phone technology around.

Author: Christine Harrell
Article Source: EzineArticles.com
Provided by: Guest blogger

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