The features of virtual PBX service are similar to those incorporated in expensive phone systems used by big companies. These sophisticated call handling features include:
Auto attendant
Find me follow me call forwarding
Caller identity
Voice mail
Voice to email
Fax
Fax to email
Music on hold
Reduce Your Telecom Expenses
All call management functions can be integrated into your existing local or toll free phone numbers. Thus you can reduce the expenses involved in maintaining fresh telephone lines. The auto attendant feature functions as a live receptionist and can be customized to play personalized greeting messages depending on the time and day, including business hours, after business hours, weekdays and holidays. It provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers and routes the calls to the right extensions. It manages multiple calls at the same time without giving busy signals to the callers.
Maintain Constant Contact with Your Employees and Customers
The find me follow call forwarding feature redirects incoming calls to a set of alternate phone numbers including cell phone numbers. Unanswered calls are sent to the voicemail system. Calls are also routed to the voicemail system when all the phone lines are busy. Voice to email facility allows transferring voice messages to the email accounts of employees as audio file attachments. The system also notifies the arrival of new voice messages by sending text messages to your cell number or pager.
Excellent Communication Choice for Your Business Firm
Virtual PBX is a wonderful communication option for any small and medium sized business. The services are offered through a hosted server using high bandwidth Internet connection or telephone networks. As the PBX services are shared among a number of users, the services are made available at affordable monthly rates.
Author: Armstrong C
Article Source: EzineArticles.com
Provided by: Canada duty tariff
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