Why Should SMBs Implement VoIP?

VoIP Defined

Voice over Internet Protocol (VoIP) is a general term for the delivery of voice communications over an IP network – such as the internet or packet-switched networks. VoIP systems employ session control protocols that set up and tear down calls as well as audio codecs which encode speech for transmission over an IP network such as digital audio via an audio stream.

Main Benefits of VoIP

VoIP systems offer operational cost savings and flexibility. You can reduce your communication infrastructure costs by routing phone calls over existing data networks, as VoIP calls are billed per megabyte of data instead of according to time connected to the telephone network, and you can utilize conference calling and caller ID features that telecommunication companies normally charge for are free from open source VoIP implementations. VoIP can also facilitate tasks and provide services that are more difficult to implement.

Benefits of Using VoIP for SMBs:

• Lower Operational Costs
• Greater Flexibility
• Transmit Multiple Calls Over a Single Connection
• Easy Connection
• Integrates Many Internet-based Services
• Securely Encrypt Calls
• Consolidated Communications Through One Network

With VoIP, you have the ability to transmit more than one telephone call over a single connection, connect through any broadband Internet connection to the VoIP provider, integrate with other Internet based services, and secure calls through encryption and authentication.

Migrate your business from traditional copper-wire telephone systems to VoIP systems with bandwidth efficiency and low costs that it provides. VoIP solutions have become unified communication services that treat all communications – phone calls, voice mail, e-mail, faxes, web conferences, etc. – as units that can all be delivered through any means to any handset, including cell phones.

VoIP runs both voice and data communications through a single network, which greatly reduces infrastructure costs. VoIP devices have simple user interfaces, and configuration changes are quick and simple. And with fewer devices to oversee, maintenance also becomes easier.

Implementing VoIP Into Your Small Business

All you need to implement VoIP is a broadband Internet connection (through a cable modem, high speed DSL, or local area network), and a computer, adaptor, or specialized VoIP phone.

VoIP services can be used through your computer simply with software and an inexpensive microphone. There are also specialized VoIP phones which plug directly into your Internet connection to operate as a tradition telephone. When you implement VoIP, you can call anyone, anywhere from your VoIP phone while using your computer, and even the Internet, while you are on the call.

Author: Katherine Hobt
Article Source: EzineArticles.com
Provided by: Digital Camera Information

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