Hosted PBX is a virtual office telephone system which facilitates establishing your business presence in any location of your choice without making capital investments for setting up actual offices.
With this unique system you can control your business without being physically present in a particular location using a phone number with the area code of that specific region. The calls to these numbers will be routed to your present location, while giving the callers the impression that you are operating from their own site.
Project a Competent Company Image
Hosted PBX, virtual office phone system imparts a better business image with its superior call management features. These include auto attendant, automatic call distribution system (ACD), find me follow me call forwarding, voice mail, fax, fax to email, caller identity, music on hold and many more.
The auto attendant presents a sophisticated interface to the callers, receiving the calls with professional sounding salutation messages, offering them a menu of options such as dial by name, dial by extension and more. It routes the calls to the appropriate extensions according to the option selected by the caller and manages multiple calls at the same time without sending busy signals.
A Range of Exciting Features
The find me follow me call forwarding feature in the system transfers the calls to your alternate numbers including cell phone numbers. When the calls are not answered within a specific number of rings or when all lines are busy, the calls are routed to the voicemail system. These voicemails can be forwarded to your email account as audio file attachments and message alerts can be sent to your cell phone or pager.
PBX Hardware Not Required in Your Office
The required equipments are maintained at the service provider’s site and the PBX services offered using high speed Internet or telephone networks. As the PBX services are shared among several users they are offered at cost-effective monthly rates.
Author: Armstrong C
Article Source: EzineArticles.com
Provided by: How Electric Pressure Cookers Work
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That is why more and more companies are preferring to use small office telephone systems so they can make presence in certain key cities. Imagine having a virtual office in one city but operating in another with the use of local area code numbers. Customers can call your business with local call cost only.