Virtual Office Voice over IP (VoIP) hosted PBX service, is a small business phone system alternative that allows small business to medium-sized businesses (SMB) anywhere in the world to employ an unlimited number of extension options and enjoy geographic independence and flexibility. Depending on the provider, the plans can include unlimited extensions, metered extensions or virtual extensions. Some providers can offer feature-rich telephone and options that can include a unique direct inbound dial (DID) telephone number for every extension for staff located in the same building or spread around the world.
VoIP hosted PBX service lowers most small business total cost of ownership (TCO) for phone services. These hosted PBX services cuts the typical private branch exchange (PBX) system start up costs up to 90% through the delivery of a virtual PBX while reducing monthly phone bills by as much as 50% if not more.
These special PBX services are designed with simple self-service tools for complete system and extension control. For organizations that require a full-service configuration, these features are included in some hosted PBX services for the same price.
In addition to enjoying benefits from the Virtual Office Voice over IP (VoIP) hosted PBX service solution such as unlimited calls to the United States and Canada for a low, flat monthly fee, companies subscribing to a hosted PBX service can eliminate the overhead cost associated with brick and mortar buildings with the use of this system by operating out of different locations without losing any powerful PBX functionality or having to pay premium local and long distance charges for inter-office calling.
There is one very impressive VoIP hosted PBX service that I am impressed with. This provider’s service provides Unlimited Calling, Auto-Attendant, Full Featured Conference Bridge, and Business-class Voicemail. The most impressive of all the features of this particular service are the following:
Administrative Controls:
- This particular service includes an administration web portal for all PBX, auto-attendant, ring groups and complete extension control
- Extension Manager allowing users the ability to control all extension settings including busy, ring-no-answer, and Internet outage handling ring duration and forwarding destinations. Other settings in Extension Manager including forwarding rules, one number access, caller ID blocking, call waiting disable and other unique settings.
- Switchboard is a great live answer application that runs on a PC and works in conjunction with the Virtual Office phone to assist operators and secretaries in seeing extension status indicators and provide quick and accurate call answering and distribution controls.
Virtual Attendant:
This particular Virtual Office Voice over IP hosted PBX service with it is a powerful, automated call routing solution that allows businesses to connect wired, mobile, home phones and other Virtual Office extensions, regardless of geographic location, under a single primary phone number. Virtual Attendant can be used as either an independent service or in conjunction with an accompanying Virtual Office Service Plan. This service provides more features than I can list in this article.This though should be enough to get you started on the road to PBX solutions.
Author: Joseph Brochin
Article Source: EzineArticles.com
Provided by: Mobile device news
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