A telecom expense management (TEM) program is based upon an accurate telecommunications service inventory. The telecom inventory is the foundation for a number of different telecom management activities, such as tracking moves, adds and changes, carrier spending levels and network optimization. Without an accurate telecommunications inventory, your TEM program will only be partially effective. By following these three inventory related activities, you can get the most out of your telecom expense management program.
1) Track MACDs. A MACD (Moves, Adds, Changes, and Disconnections) order is one of the most complicated activities for an expense management program to track. Carrier provisioning systems create numerous service classifications that create different inventory management and telecom billing assurance challenges. Typical status types include (we will use customer oriented terms here, not standard carrier terms): ordered, installed but not turned up, in service and billing, cancelled but still in service, disconnected awaiting final bill, and disconnected not billing.
These different network service statuses need to be tracked for each service order placed so your team can determine when a service is usable and responsibility has passed from telecom carrier provisioning to customer care, when you should expect to see the first billing, when the carrier should stop billing you for a service and so on. Without an accurate telecom inventory and a telecom inventory tracking system, the challenge of managing telecommunications changes is immense.
2) Managing your carrier spending level is another important aspect of an effective TEM program. Accurate telecom inventory records assist you in managing carrier spend by showing you what you can move from one telecom carrier to another and how that will effect your spend with the respective carriers. Further, an effective telecom expense management platform will allow you to monitor your telecom carrier spend to ensure that you remain in compliance with telecom carrier contracts.
3) Accurate inventories also allow a telecom team to conduct communications network optimization reviews. By comparing services across your locations, costs across telecom carriers, types of service for different users, etc, the telecom team can ensure that their end-users have a consistent experience and have access to the most productive telecom resources. These optimization reviews, especially when supported by a TEM platform, are a quick way ensure that spend and technology are allocated across the organization efficiently.
When an accurate inventory supports a telecom expenses management program, the level of analysis, the effectiveness of the program and the expenses reduced can all be maximized. A TEM platform specifically designed for such activities allows real time and repeated analytics to support the telecommunication group’s efforts.
Author: Steve J Murphy
Article Source: EzineArticles.com
Provided by: Wordpress plugin Guest Blogger
Related Posts -
VOIP Phone System - Do You Want These Advantages For Your Business? New technologies such as IP Telephony dont just replace previous ones but allow much greater functionality, increased productivity, enhanced customer service and lower costs than prior technologies. Here are just a few ideas for you to ponder.Your IP Telephone System provides the following advantages:Seamless extension dialing between all your...... - Way to Internet Telephony Solutions Long distance and international calls won't raise your monthly telephone bills anymore! You can call your friends and enjoy unlimited talktime in just few pounds! Well, this made possible with advent of Internet on traditional PSTN services. The latest mode of communication, no doubt increases productivity but with that......
- Strike Networks Will Introduce To You To IP Telephony Let's start by describing the new type of phone system that businesses are now using to replace traditional phone systems in their offices. An "IP Phone System" (sometimes called an IP PBX) uses the technology of "IP (Internet Protocol)" to carry the voice conversations in your office. This does not......
- VoIP Carrier Services - The Next Idea In High-End Communication The use of the Internet has grown significantly over the years. From college going kids, bored housewives, and students to on-the-move professionals, office goers, and businessmen - many people from diverse social, economic and demographic backgrounds are having access to the world wide web for one reason or another.......
- 8 Quick Ways to Reduce Local Phone Service Charges Despite all the new and emerging business communications technologies of the 21st century (VoIP, Wi-Fi, Wi-Max, Bluetooth, cell phones, blackberries, etc.) the majority of companies in business today still write a check each and every month to a local exchange carrier for a 125 yr. old technology - local phone......
Related Websites - On This Date in Baseball History-March 16 1907- After watching Ty Cobb quarrel with a black grounds keeper and with teammate Charlie Schmidt, Tiger manager Hugh Jennings tries to deal him to the Indians for outfielder Elmer Flick. The Tribe's manager Napoleon Lajoie turns down the deal for the 'Georgia Peach'. 1932- Babe Ruth signs a......
-
How To Keep Your Money Federally Insured After the $100,000 FDIC Limit Recently there have been a number of different bank failures which have left people with large amounts of money deposited in savings high and dry when the dust settled. The Federal Deposit Insurance Corporation (FDIC) will insure up to $100,000 for any consumer at an individual bank and up to...... - Review of WordPress Plugin Development One of the most well known publishers around the globe right now is Packet Publishing, and thy specialize in the development of CMS web applications and open source technologies as well. CMS stands for content management system, and WordPress is an example of what a CMS is capable of. Packet......
- Changing Your Oil Every 3,000 Miles And 5 Other Car-Care Myths Save buying a home and having children, buying a car is probably the most significant financial commitment you'll ever make. Naturally, you'll want to do your best to keep that car in excellent condition. Unfortunately, there's a lot of bad advice out there specifically designed to empty your wallet into......
- Applying for the Coolest Volunteer Position Ever! Internal Revenue Service Advisory Council I read a post today on the Tax Policy Blog which now has me applying for the coolest position ever. Be forewarned, this position is only cool for finance and tax tools. Apparently the IRS is accepting applications for membership in the Internal Revenue Service Advisory Council (IRSAC) for a......
Related posts:
