A hosted PBX system has all the features of a high end telephone system owned by multinational companies and is therefore preferred by many small and medium sized business owners as an excellent telecommunication solution.
Project a Truly Professional Image
The major benefit of implementing a hosted PBX system in your business organization is that it makes your business dealings appear highly professional. An impressive business profile will surely bring you more and more customers.
A hosted PBX system comes with a number of user-friendly call handling features such as auto attendant, call conferencing, find me follow me call forwarding, caller identity, voice mail, fax, fax to email, music on hold and more.
State-of-the-art Phone System for Your Business Office
The automatic call answering system, auto attendant, receives all calls with professional greeting messages. It offers a set of options such as dial by name, dial by extension, zero out to live operator and more to the callers. Call routing to the appropriate extensions is carried out by the system according to the option selected by the caller. The system can easily handle multiple calls at the same time without sending busy signals to the callers.
With the help of the find me follow call forwarding facility, the calls to your official numbers is routed to the set of alternate numbers provided, including cell phone numbers. Therefore your business can be managed from any location and still create the impression that you are answering from the corporate office. Besides, this feature also enables to maintain contact with your workforce located in different places.
The system routes the unattended calls to the voice mail boxes of the employees so that the callers can leave voice messages. This feature eliminates the chances of missing important business calls. These voice mails can be delivered as audio file attachments to your email accounts so that you can easily respond to the queries of the customers even while you are on the move.
No Need to Make Hardware Investments
For utilizing the services of this advanced phone system, it is not necessary to buy and maintain costly PBX equipments in your office premises. The equipments are preserved at the service provider’s site and services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can utilize the services at affordable monthly subscription charges.
Author: Armstrong C
Article Source: EzineArticles.com
Provided by: Cool mobile gadgets
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