Virtual PBX provides advanced call transfer features which are essential for effective small business communications. Using hosted IP technology, it helps to transfer calls between various departments just like large business communication systems.
Communication features provided through virtual PBX are simple to use and help you to easily manage your business calls. Advanced call forwarding is important for a small business with various departments. It is necessary to transfer calls between various departments. This feature helps to handle every business phone in a timely manner.
Call transfer is one of the most advantageous features in hosted PBX system. With live call-transfer you can transmit a call in progress to another extension without disconnecting it. Calls can be transferred to another extension or another phone line including outside phone numbers. A business call to your office number can be easily transferred to your cell phone, without disconnecting them.
Common call transfer options include blind-transfer, supervised-transfer and voice mail-transfer. In blind transfer, call is transferred to another extension without being communicated with extension user. In supervised call-transfer, the caller is placed on hold and the call is connected when the extension user is available. With voice mail transfer, the caller is placed on hold and then transferred to the voice mail box of a specific extension user.
Virtual PBX provides many other phone features including find me follow me, dial-by-name, dial-by-extension, music on hold, voice-to-email, fax to email and many more. Phone management in hosted PBX is easy with user-friendly web interface.
Hosted providers offer all the communication services you require through simple virtual PBX service plans. The calling features can be modified as per your changing business requirements.
Author: John K Kinskey
Article Source: EzineArticles.com
Provided by: Pressure cooker
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