Small business PBX system is a powerful communication tool which can project a positive image of a growing company. Generally, the hosted PBX system service is provided to small businesses by an Application Service Provider (ASP).
With hosted PBX system one can get all the functionalities of a high-end corporate phone without making any huge investments for purchasing or installing expensive switching equipments in the company premises. The service providers maintain all the hardware and software at their site and perform all the call routing and call handling tasks from their center. The calls are transferred to the appropriate person over a dedicated phone line or a high bandwidth internet connection.
Auto attendant, caller ID, call screening, call forwarding, call transfer, voicemail, fax to email, web administration and music on hold are some of the features that come with a small business PBX system.
One can program a list of phone numbers where he can be available in the PBX phone directory. The find me follow me call forwarding feature in the hosted PBX phone system utilizes this list of phone numbers provided by the person to trace him. Thus, when a call arrives at the users’ office extension number, it will be automatically redirected to the alternate phone numbers associated with that particular person.
An extension is associated with a particular person and not with a phone in a hosted PBX system. As a result, a person can receive phone calls independent of his location. Thus, with hosted PBX phone system one can manage his business from anywhere, home, hotel, office or even when on the move. Therefore, the small business PBX system can create the impression of a single office location for businesses having employees working from different geographical locations.
Owing to the scalability of the virtual phone system, any number of extensions can be added to it in the future as per the phone requirements of the small business. Easy web administration enables the user to make the changes within a short period of time. Hence, PBX systems are definitely advantageous to small businesses.
Author: Alen J Smith
Article Source: EzineArticles.com
Provided by: Canada duty tariff
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