Hosted PBX is an excellent telephone system for small and medium sized businesses with advanced call management features that help to improve both internal and external communication of business enterprises. The PBX (Private Branch Exchange) system is now available over high speed internet IP (internet protocol) and therefore the system is also known as hosted VoIP or IP PBX systems. This system enables the service providers to work systematically from their premises with virtual systems providing effective call handling facilities.
Auto Attendant – Enhance Business Communication
A hosted PBX system comes with the highly beneficial auto attendant facility that makes all your business communications systematic. This feature enables answering multiple calls simultaneously with recorded greetings; therefore your phones never become engaged. The callers are provided with a dial by directory option which routes them to the right extensions. If a phone is left unattended the caller can leave message in the voicemail box, and the system can be programmed to send alerts to the user’s cell phone or e-mail account. The hosted PBX system comprises many other call management features such as delivery of e-mail messages, call screening, dial by name or service, voice to e-mail, dial by extension, 1-4 digit numbering, web administration, alerts on cell phone, call forwarding, pager notification and lots more.
Virtual Receptionists Make Hosted PBX Cost-effective
Several advanced communication features are incorporated in the hosted VoIP systems. The virtual phone system provides the facility of virtual receptionist that helps to receive your calls even during off-hours and weekends. Hosted PBX system also provides an option of e-mail fax service that facilitates receiving various faxes simultaneously without altering the existing fax number. All these features make hosted PBX cost-effective and profitable for small and medium sized business enterprises.
Besides all these advanced call management features, the hosted telephone system offers toll free numbers as part its services, which surely gives you a nationwide presence. Recent technological innovations have made expensive PBX systems affordable at minimum monthly service charges.
Author: John K Kinskey
Article Source: EzineArticles.com
Provided by: Digital Camera Times
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