Small office PBX phone systems incorporated with innovative communication features are ideal for achieving the communication requirements of your small business firm in a cost-effective manner.
PBX phone systems are incorporated with advanced technology and sophisticated call management functions. These include auto attendant, find me follow me call forwarding, voicemail, voice to email, fax mail, music on hold, automatic call distribution, call conferencing, call waiting, fax to email and many more.
Auto Attendant -An Effective Substitute for Call Answering Personnel
With a PBX phone system, the overheads involved in keeping additional personnel for answering telephone calls can be eliminated. Incoming calls are answered by the built-in auto attendant with recorded welcome messages. Calls are connected to the appropriate extensions according to the menu option selected by the caller. Multiple calls coming in simultaneously to your primary business number are managed by this virtual receptionist with outstanding proficiency.
Receive Calls on Your Preset Extensions
Calls to your official numbers can be answered from your personal landlines or cell phones. By using the sophisticated call forwarding option, calls can be quickly forwarded to the preset extensions and thereby your business can be managed from far-off locations. The system forwards unattended calls to the voicemail box and prompts the callers to leave voice messages, thus ruling out any chance of missing important calls. The voice messages can also be verified through your email account and immediate responses can be provided to your clients.
Make Calls at Economic Call Rates
Due to the web interface of PBX phone systems, outbound calls to local and international locations can be made at reduced charges. Besides, based on your changing business needs, several extensions can be added to your existing number and virtual branch offices can be opened anywhere without constructing physical offices.
All these functionalities of small office PBX phone systems are provided by the service provider at reasonable monthly rents using broadband Internet or dedicated telephone connection. Therefore the users are not required to maintain costly PBX equipments at their site.
Author: John K Kinskey
Article Source: EzineArticles.com
Provided by: Guest blogger
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