The installation of business phone systems in a business organization has become a must to improve the productivity, no matter how big or small the business organization is. Installing a business phone system helps to maintain a hassle free communication between the organization and all the important individuals, both within the organization as well as outside. A business phone system provides complete customer care solutions too.
There are a number of business phone systems available in the market with different features such as auto attendant, call recording, call forwarding, caller groups, email integration, call reporting, unified messaging, access for remote workers etc. There are four different models of business phone systems. An organization can choose a business phone system based on the size of the organization and the number of extensions which will be required in the organization.
The four business phone models which are available in the market are key systems, Private Branch Exchange (PBX) systems, KSU-less phones and Voice-Over-Internet Protocol (VoIP). Each one of these models has different features and capacity to accommodate different number of extensions to meet the varying needs of different business organization.
The key phone systems are controlled by the Key System Unit (KSU). These business phone systems come with extra features which are not present in the ordinary phones. The key phone systems allow an individual to call another person in the office extension and permit one user to stay on hold. These business phone systems can support extensions ranging from five to forty. Therefore they are the best options for business organizations which are small and medium sized. The costs of the key phone systems vary depending on their features.
If a business organization requires more features, advanced functions and support for more than forty extensions, then installing the private branch exchange (PBX) systems will be the best option for them. The previous models of private branch exchange (PBX) systems were too big. But now with the help of advanced technology, these systems are available in sizes which can be placed on a desk. Moreover, these systems also have all the basic features. Some of them can also be completely programmed. However, these business phone systems involve high costs per user. Therefore, they are suitable for large business organizations only.
The KSU – less phone systems can support up to a maximum of 10 extensions. During installation they are not wired permanently into an office. Therefore they can be shifted from one place to another without much difficulty, whenever required. Some of these phone systems have the features available with the PBX and key phone systems. Therefore, the small business organizations with few employees prefer to get them installed in the office. They are available at comparatively cheaper prices too.
Author: Surender Singh
Article Source: EzineArticles.com
Provided by: Canada duty rates
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