The MX250 is an IP PBX platform that integrates multimedia communications for businesses, large and small, into a single server compact system. All connections are made through standard interfaces. The MX250 integrates the functions of many applications into one Unified Communications platform without the requirement of several disparate adjunct servers. By integrating these functions into a single unit, Zultys delivers a cost effective, easy to provision, easy to use system that is also easily managed and expanded.
The MX250 combines the functions of an Internet gateway (switch and router) with classic PBX functionality: PSTN line interfaces, analog circuits, auto attendant, call routing, voice mail, and Automatic Call Distribution. It further adds support for video calls and multi-media files, such as text-to-speech announcements, automatic conversion of voice mail messages into WAV files, and MXIE, Zultys’ award-winning unified communications client application. The system uses SIP (Session Initiation Protocol) to communicate with IP devices on the LAN or across the WAN. This industry standard protocol permits the connection of desktop phones, conference phones, and other SIP endpoints from many manufacturers. Administrators use a single intuitive GUI on a PC to configure and monitor every aspect of the system.
With the MX250, workers are accessible on a central communication system from any location with an Internet connection. Direct connectivity among all users is easily achieved, regardless of their location within a building, campus, city, region, or country. Users of the system have full access to all system features when logging in at the office, from home, while traveling, or from a different site, while retaining their own personal user identity.
All users, regardless of their role within the organization, enjoy a high quality voice system with access to productivity tools designed to increase their ability to get more done in less time. The system offers powerful applications such as presence, instant messaging, unified messaging, call handling, screen pops, and detailed call logs. These tools can operate on a single system or among multiple MX systems of varying sizes for a centrally managed platform that painlessly scales to support large enterprises.
The MX250 connects to a standard Ethernet switch, along with the connection of computers and IP phones. The connection to the LAN is made through one or two 10/100Base-T Ethernet ports on the MX250 main board, thereby providing redundancy. Additional redundancy is available with dual hard discs in a RAID 1 configuration, and AC and DC power inputs.
The MX250 provides three module slots that support the connection to the PSTN, legacy PBXs, and analog telephony devices.
SIP and Open Standards From The Beginning
The MX250 was designed and built from its inception to be an open standards IP PBX platform. Most similar products were either originally designed with IP in their core with telephony services added on top, or they are traditional PBXs designed with telephony at their core with VoIP added in later development. Systems of these types typically use proprietary phones and have closed architectures. Conversely, the architecture of the MX250 has been optimized to combine voice and data technologies while using standard interfaces and phones.
Key Features
2U rack-mounted system
Expandable in capacity and function without purchasing additional hardware
Interconnect up to 32 boxes to support up to 10,000 users (MXgroup Application)
Switches and routes voice, data, fax, and video
Up to two T1 or E1 circuits, 24 analog circuits, 12 ISDN BRI circuits, or any combination
Integrated IVR (Interactive Voice Response) function with text-to-speech capability
64 automated attendants
400 hours of voice mail
24 simultaneous accesses to auto attendant or voice mail
Up to 4,000 hours of call recording storage
64 operator groups
64 ACD groups
Integrated call center application for up to 240 configured agents of which 60 may be actively logged in simultaneously
64 paging groups
Connects to phones and fax machines with up to 26 analog circuits
Automated configuration of phones
50 VPN sessions directly support users over the Internet
Standards based QoS support
Built-in fax server for up to 16 simultaneous fax sessions
Moves, adds, and changes are performed in minutes
SIP protocol — allows connection with standard SIP phones, soft phones, Internet Telephone Service Providers (ITSPs), or other SIP servers
G.711 or G.729 codecs
Interoperates with any standards based network infrastructure
Based on highly stable embedded Linux operating system
Upgrades entail software downloads exclusively – no hardware forklift changes required
MXcluster
The MXcluster application provides an easy means of multiplying the system’s capacity of users, resources and services. Up to four MX systems may be connected together to create a single IP PBX for the support of up to 10,000 users in a single system. Once clustered, all systems are managed as a single system through the Administrator UI application. An additional MX system may be configured to provide full-scale redundancy for a
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